Effective Date: April 27, 2026
This Refund & Return Policy applies to all purchases made from Tiger DTF, operated by Next Billion Company, through www.gotigerdtf.com, WhatsApp orders, direct business transactions, offline sales, distributor sales, and other official sales channels.
By placing an order with Tiger DTF, customers acknowledge and agree to this policy in full.
Tiger DTF deals in industrial and printing-related consumable products including but not limited to:
Due to the technical and consumable nature of these products, all return, refund, replacement, and exchange requests are handled carefully and strictly on a case-by-case basis.
Customers may contact Tiger DTF regarding a return or replacement request only under the following situations:
All issues must be reported immediately after delivery.
To process any claim, customers must provide:
Failure to provide sufficient evidence may result in rejection of the claim.
Returns, refunds, replacements, or exchanges shall NOT be accepted under situations including but not limited to:
Customers are solely responsible for ensuring compatibility of DTF consumables with their:
Tiger DTF does not guarantee identical results across all machines, operators, environments, or workflows.
Variations in print output, adhesion, curing, color profile, or performance due to technical setup are not considered product defects.
All claims are subject to technical review and verification by Tiger DTF.
After review, we may decide at our sole discretion to:
Resolution timelines may vary depending on:
Refund approvals are handled strictly on a case-by-case basis.
If approved, refunds may be processed through:
Tiger DTF reserves the sole right to determine:
Shipping charges, handling charges, taxes, transaction fees, and operational expenses may be non-refundable unless otherwise decided by us.
If return shipment is approved, return shipping responsibility may vary depending on the case.
Customers must not return any product without written confirmation or instructions from Tiger DTF. Unauthorized returns may not be accepted.
Orders may be cancelled only before dispatch confirmation.
Once an order has been dispatched, packed for shipment, handed over to logistics, or specially arranged, cancellation may not be possible.
Bulk, custom, special, urgent, or business procurement orders may have separate cancellation conditions.
Delivery timelines are estimates only and may vary due to:
Tiger DTF shall not be liable for losses, damages, production downtime, or indirect impact caused due to shipment delays.
To the maximum extent permitted by applicable law, Tiger DTF and Next Billion Company shall not be liable for:
Our total liability, if any, shall never exceed the value of the purchased product in dispute.
International orders may be subject to:
International customers are solely responsible for compliance with their local laws and import regulations.
Tiger DTF shall not be responsible for customs delays, seizures, or country-specific restrictions.
Tiger DTF reserves the right to modify, revise, or update this policy at any time without prior notice.
Updated versions will be published on this page.
This Refund & Return Policy shall be governed by the laws of India.
Any disputes arising under this policy shall fall under the exclusive jurisdiction of courts located in Noida, Uttar Pradesh, India.
For return, refund, replacement, or support-related assistance, please contact:
Tiger DTF
Next Billion Company
D Block, Sector 63, Noida, Uttar Pradesh, India – 201309
Email:
contact@gotigerdtf.com
Phone / WhatsApp:
+91 7982952605
Website:
www.gotigerdtf.com
