Shipping Policy

Effective Date: October 8, 2026

This Shipping Policy applies to all orders placed with Tiger DTF, operated by Next Billion Company, through www.gotigerdtf.com, WhatsApp orders, direct business transactions, distributor orders, offline orders, and other official sales channels.

By placing an order with Tiger DTF, customers acknowledge and agree to this Shipping Policy.

1. Shipping Coverage

Tiger DTF currently provides shipping services across India and also accepts inquiries and orders from international customers subject to logistics feasibility, operational availability, and applicable regulations.

We serve:

Retail Customers
Business Buyers
Distributors
Resellers
Commercial Printing Businesses
International Buyers

2. Order Processing Time

Orders are processed only after 100% advance payment is received. We do not offer credit. Payment terms are set out in our Terms and Conditions.

Processing time depends on:

Product availability
Order quantity
Operational load
Business holidays
Verification requirements
Payment confirmation

Large-volume, bulk, custom, urgent, or special procurement orders may require additional processing time.

Processing timelines are estimates only and may vary depending on operational circumstances.

3. Shipping Methods & Logistics Partners

Tiger DTF works with multiple logistics providers and shipping methods depending on:

Customer location
Order size
Delivery urgency
Serviceability
Product category
Operational convenience

Shipping may be handled through:

Courier Partners
Surface Transport
Air Cargo
Transport Companies
Local Delivery Networks
Express Shipping Providers

We reserve the right to select or change shipping partners without prior notice for operational efficiency.

4. Estimated Delivery Timelines

Delivery timelines depend on several factors including:

Delivery location
Order quantity
Shipping method selected
Courier performance
Operational conditions
Weather and external disruptions

Estimated delivery times in India:

Delhi NCR: same day in most cases.
Rest of India: 3 to 7 days, depending on quantity, location and transport mode.

General estimated timelines may vary across:

Metro Cities
Non-Metro Locations
Remote Areas
International Destinations

All delivery timelines are estimated only and are not guaranteed unless explicitly agreed in writing.

5. Express Shipping

Express or urgent shipping services may be available upon request depending on:

Stock availability
Location serviceability
Courier availability
Additional shipping charges

Additional charges may apply for priority, urgent, air, or express shipments.

6. Shipping Charges

Delivery is always charged extra, based on quantity and distance. There is no free delivery anywhere.

Shipping charges may vary depending on:

Order weight
Order volume
Destination
Shipping method
Urgency requirements
Bulk order arrangements

Delivery charges are shared on a quotation basis.

Tiger DTF reserves the right to revise shipping charges without prior notice.

7. Delivery Delays

While we strive for timely dispatch and delivery, delays may occur due to:

Courier disruptions
Transport issues
Weather conditions
Festive rush
Remote area limitations
Government restrictions
Operational issues
Force majeure events
Customs clearance delays
Unexpected logistical challenges

Tiger DTF shall not be held liable for delays caused by third-party logistics providers or circumstances beyond our reasonable control.

Delivery timelines are estimates only and delays do not automatically qualify for cancellation, compensation, refund, or claims.

8. Customer Responsibility

Customers are responsible for providing:

Accurate delivery address
Correct contact information
Accessible delivery location
Proper receiver availability

Tiger DTF shall not be responsible for failed deliveries caused due to:

Incorrect address
Unavailable recipient
Incomplete information
Customer communication failure
Restricted delivery zones

Additional re-delivery, holding, or return shipping charges may apply where applicable.

9. Shipment Inspection

Customers are advised to inspect shipments immediately upon delivery.

In case of visible damage, shortage, tampering, or packaging issues, customers should:

Record clear photos/videos
Inform the delivery personnel if possible
Contact Tiger DTF immediately (Dispatch department: +91 80767 95770, phone and WhatsApp)

Transit damage or shortage claims must be made within 48 hours of delivery, with photo or video proof. See our Refund & Return Policy.

10. International Shipping

International orders may be subject to:

Import duties
Taxes
Customs inspection
Country regulations
Import restrictions
Clearance procedures

International customers are solely responsible for:

Import compliance
Local legal requirements
Duty payments
Custom clearance
Country-specific restrictions

Tiger DTF shall not be liable for:

Customs delays
Import rejection
Seizures
Additional government charges
Country-specific restrictions

11. Risk Transfer

Risk associated with products may transfer to the customer upon:

Successful delivery
Courier handover
Transport dispatch
Customer pickup

Customers are responsible for proper storage, handling, and usage after delivery.

12. Order Tracking

Tracking information may be shared through:

Email
WhatsApp
SMS
Courier tracking links
Direct communication

Tracking availability depends on the shipping method and logistics provider used.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Tiger DTF and Next Billion Company shall not be liable for:

Indirect losses
Production downtime
Business interruption
Courier delays
Transport disruptions
Consequential damages
Third-party logistics failures
Loss caused by external operational events

Our total liability, if any, shall not exceed the value of the purchased product.

14. Policy Updates

Tiger DTF reserves the right to modify, revise, or update this Shipping Policy at any time without prior notice.

Updated versions shall be published on this page.

15. Governing Law & Jurisdiction

This Shipping Policy shall be governed by the laws of India.

Any disputes arising in connection with this policy shall fall under the jurisdiction of courts located in Noida, Uttar Pradesh, India.

16. Contact Information

For shipping-related support, inquiries, or assistance, please contact:

Tiger DTF
Next Billion Company
Ground Floor, D-247/13, D Block, Sector 63, Noida, Uttar Pradesh - 201301, India
GSTIN: 09CAUPJ8231L1ZY

Email: contact@gotigerdtf.com
Phone / WhatsApp: +91 79829 52605
Dispatch department (phone / WhatsApp): +91 80767 95770
Office hours: Monday to Saturday, 10 AM - 7 PM IST. Sunday closed.

Website: www.gotigerdtf.com · Contact page